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Furusato Choice (Trustbank) member data breach

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Made public

What leaked6

Replaceable

  • Password

Hard to replace

  • Mobile number
  • Home or delivery address
  • Email address
  • Other profile data

Permanent

  • Full name
  • Passwordhashed passwords
  • Mobile numberphone number · the notice does not say mobile or landline
  • Other profile dataestimated tax deduction for donations

To-dos6 · about 1 h 30 min in all

  1. Change the leaked password everywhere you reused itabout 30 minfreeStops: account takeover
  2. Know the scam pattern: calls and texts that cite these leaked detailsabout 5 minfreeLimits harm from: scam calls, phishing messages
  3. Turn on instant transaction alertsabout 5 minHelps you notice: scam calls
  4. Turn on two-step sign-in for email and bankingabout 15 minfreeLimits harm from: account takeover
  5. Use an authenticator app or passkey instead of SMS codesabout 20 minfreeLimits harm from: account takeover
  6. Remove your address and phone from public profiles and tighten SNS privacyabout 20 minfreeLimits harm from: visits or contact at home

What happened next6 events

  1. Undetected 2 events2 days · show events
  2. Response 4 eventsNo individual notice on record · show events
  3. RemedyNone on record
  4. PenaltyNone on record
  5. DisputesNone on record
  1. Reported the breach to the Personal Information Protection Commission
  2. Announced that 4,454,097 member records had leaked
  3. Announced a service suspension over suspected unauthorised access
  4. Suspended Furusato Choice and related services
  5. Noticed unusual access patterns and confirmed unauthorised access made on October 17, 2026
  6. Intrusion began
Company
Furusato Choice
When it happened
–
Company detected it
Made public
Notice
Leak confirmed
Affected
4,454,097 member records of the Furusato Choice hometown-tax donation site · Trustbank, October 20, 2026; may change

Sources