So-net member database breach, So-net and plala (S course) members
Add to my breach checkMade public · 2,585,481 member records
What leaked9
Replaceable
- Plain-text password
Hard to replace
- Bank account number
- Mobile number
- Email address
- Other profile data
- Username
Permanent
- Date of birth
- Full name
- Gender
- Plain-text passwordmail passwords of 54,401 So-net addresses on four mail services (Mail Service · G, A-Box, Sonet VAIO Mail, PostPet mail account service), which let a third party read and send mail; for 7 members also the My Page password from a password-reset notice; So-net reset them
- Bank account numberbank account details of 16 So-net members · bank, branch, account type, number, holder name; So-net does not hold the PIN
- Mobile numberphone number · type not stated
- Other profile datainternet connection ID
- Usernameuser ID for the So-net My Page
To-dos5 · about 1 h 30 min in all
- Change the leaked password everywhere you reused itStops: account takeover
- Know the scam pattern: calls and texts that cite these leaked detailsLimits harm from: scam calls, phishing messages
- Use an authenticator app or passkey instead of SMS codesLimits harm from: account takeover, SMS code theft
- Turn on instant transaction alertsHelps you notice: scam calls
- Turn on two-step sign-in for email and bankingLimits harm from: account takeover
What happened next13 events
- Undetected 2 events4 days · Back to latest
- Response 11 eventsNotice in 6 days · show events
- RemedyNone on record
- PenaltyNone on record
- DisputesNone on record
Undetected: 2 events
Back to latest- Confirmed the unauthorised access to the So-net member database made on 19 October
- Intrusion began
- Company
- So-net
- When it happened
- Company detected it
- Made public
- Notice
- Leak confirmed
- Affected
- 2,585,481 member records: 2,141,986 So-net (1,869,771 current members, 272,215 who left from March 2026 on) and 443,495 plala (S course) · company notices
Sources
- ソニーネットワークコミュニケーションズ company notice (opens in a new tab)checked November 3, 2026
- ソニーネットワークコミュニケーションズ company notice, FAQ (opens in a new tab)checked November 3, 2026
- NTTドコモ company notice (opens in a new tab)checked November 3, 2026