So-net member database breach, So-net and plala (S course) members

Add to my breach check

Made public · 2,585,481 member records

What leaked9

Replaceable

  • Plain-text password

Hard to replace

  • Bank account number
  • Mobile number
  • Email address
  • Other profile data
  • Username

Permanent

  • Date of birth
  • Full name
  • Gender
  • Plain-text passwordmail passwords of 54,401 So-net addresses on four mail services (Mail Service · G, A-Box, Sonet VAIO Mail, PostPet mail account service), which let a third party read and send mail; for 7 members also the My Page password from a password-reset notice; So-net reset them
  • Bank account numberbank account details of 16 So-net members · bank, branch, account type, number, holder name; So-net does not hold the PIN
  • Mobile numberphone number · type not stated
  • Other profile datainternet connection ID
  • Usernameuser ID for the So-net My Page

To-dos5 · about 1 h 30 min in all

  1. Change the leaked password everywhere you reused itabout 30 minfreeStops: account takeover
  2. Know the scam pattern: calls and texts that cite these leaked detailsabout 5 minfreeLimits harm from: scam calls, phishing messages
  3. Use an authenticator app or passkey instead of SMS codesabout 20 minfreeLimits harm from: account takeover, SMS code theft
  4. Turn on instant transaction alertsabout 5 minHelps you notice: scam calls
  5. Turn on two-step sign-in for email and bankingabout 15 minfreeLimits harm from: account takeover

What happened next13 events

  1. Undetected 2 events4 days · Back to latest
  2. Response 11 eventsNotice in 6 days · show events
  3. RemedyNone on record
  4. PenaltyNone on record
  5. DisputesNone on record

Undetected: 2 events

Back to latest
  1. Confirmed the unauthorised access to the So-net member database made on 19 October
  2. Intrusion began
Company
So-net
When it happened
Company detected it
Made public
Notice
Leak confirmed
Affected
2,585,481 member records: 2,141,986 So-net (1,869,771 current members, 272,215 who left from March 2026 on) and 443,495 plala (S course) · company notices