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SK Planet Gifticon possible customer data leak

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Made public

What leaked5

Hard to replace

  • Bank account number
  • Mobile number
  • Email address
  • Other profile data

Permanent

  • Full name
  • Bank account numberrefund account
  • Mobile numberphone number · type not stated
  • Other profile dataserial numbers of purchased coupons

To-dos3 · about 25 min in all

  1. Know the scam pattern: calls and texts that cite these leaked detailsabout 5 minfreeLimits harm from: scam calls, phishing messages
  2. Register as an exposed person with the FSSabout 10 minLimits harm from: scam calls (opens in a new tab)
  3. Block new loans and cards in your nameabout 10 minLimits harm from: scam calls (opens in a new tab)

What happened next6 events

  1. UndetectedNone on record
  2. Response 5 eventsNotice in 1 days · show events
  3. Remedy 1 eventOngoing · show events
  4. PenaltyNone on record
  5. DisputesNone on record
  1. Apologised to customers
  2. Said it will cancel every gifticon confirmed as leaked and send a new one
  3. Said it will compensate in full any actual harm to customers from the incident
  4. Sent customers a notice of the leak and the steps taken
  5. Blocked the access at once
  6. Found signs of abnormal outside access at about 18:40 KST
Company
SK Planet
Company detected it
Made public
Notice
Possible leak
Affected
unknown; some Gifticon customers, still under investigation · possible leak; press

Sources