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Nitori customer data breach

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Made public · about 37.62 million records at most

What leaked9

Hard to replace

  • Mobile number
  • Home or delivery address
  • Email address
  • Employer
  • Other profile data

Permanent

  • Date of birth
  • Purchase or order history
  • Full name
  • Gender
  • Mobile numberphone number · type not stated
  • Purchase or order historyorders through Nitori Net and official Nitori shops on online malls
  • Employercorporate members: company and department names, representative and contact names
  • Full namewith kana reading
  • Other profile datamember number

To-dos4 · about 50 min in all

  1. Know the scam pattern: calls and texts that cite these leaked detailsabout 5 minfreeLimits harm from: scam calls, phishing messages
  2. Turn on instant transaction alertsabout 5 minHelps you notice: scam calls
  3. Remove your address and phone from public profiles and tighten SNS privacyabout 20 minfreeLimits harm from: visits or contact at home
  4. Use an authenticator app or passkey instead of SMS codesabout 20 minfreeLimits harm from: SMS code theft
Company
Nitori
When it happened
Company detected it
Made public
Notice
Possible leak
Affected
about 37.62 million records at most: individual and corporate members, buyers and online orders · possible leak; Nitori's figure according to the press; its notice did not load from this site

Outcome

According to the press, Nitori reported the incident to Japan's Personal Information Protection Commission and consulted the police. No decision.

Sources