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Conduent business services data breach (2025)

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62,224,658 people

What leaked8

Hard to replace

  • Driver's licence number
  • Bank account number
  • Home or delivery address
  • Other profile data

Permanent

  • Health information
  • Social Security number
  • Date of birth
  • Full name
  • Health informationmedical information
  • Bank account numberfinancial information · account number, credit or debit card number; the filing does not say which
  • Other profile datahealth insurance information

To-dos6 · about 1 h 30 min in all

  1. Freeze your credit at Equifax, Experian and TransUnionabout 30 minfreeStops: credit in your name (opens in a new tab)
  2. Get an IRS Identity Protection PINabout 20 minStops: tax refund fraud (opens in a new tab)
  3. Place a fraud alert on your credit reportsabout 10 minfreeLimits harm from: credit in your name (opens in a new tab)
  4. Check your credit reports every week, freeabout 20 minfreeHelps you notice: credit in your name (opens in a new tab)
  5. Turn on instant transaction alertsabout 5 minHelps you notice: bank account fraud
  6. Freeze your NCTUE phone and utility fileabout 10 minfreeLimits harm from: phone or utility account (opens in a new tab)

What happened next10 events

  1. Undetected 2 events84 days · show events
  2. Response 7 eventsNotice in 284 days · Back to latest
  3. RemedyNone on record
  4. PenaltyNone on record
  5. Disputes 1 eventOngoing · show events

Response: 7 events

Back to latest
  1. Conduent's notice to affected people: no known attempted or actual misuse of the information
  2. Breach report to the Washington attorney general: 786,927 Washington residents
  3. Notice letters by first-class mail, plus website and media notice
  4. Breach report to HHS as a business associate: 62,224,658 people · count as listed in October 2026
  5. SEC filing confirming that files associated with a limited number of clients were taken
  6. The SafePay ransomware group claimed the attack and said it took 8.5 TB of data
  7. Told the press that an operational disruption was due to a third-party compromise
Company
Conduent
When it happened
–
Company detected it
Notice
Leak confirmed
Affected
62,224,658 people · Conduent's breach report to HHS, as listed on October 23, 2026; its Washington filing lists 786,927 Washington residents

How the facts developed

  1. Conduent's revised filing with the Texas attorney general (BR-0005045, published May 20, 2026) adds addresses, driver's licence numbers, financial information and dates of birth to names, Social Security numbers, medical and health insurance information

Sources