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Capcom CAPCOM ID data breach

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Made public · 11,774,247 CAPCOM ID accounts worldwide

What leaked5

Hard to replace

  • Email address
  • IP address
  • Other profile data

Permanent

  • Date of birth
  • Gender
  • Date of birth43 accounts
  • Gender43 accounts
  • IP addressclient IP address at last login
  • Other profile dataaccount creation date, last login date and login count; for 43 accounts also country or region and nickname

To-dos

None of the harms this check covers.

What happened next9 events

  1. UndetectedNone on record
  2. Response 9 eventsNotice in 3 days · Back to latest
  3. RemedyNone on record
  4. PenaltyNone on record
  5. DisputesNone on record

Response: 9 events

Back to latest
  1. Began contacting affected users individually
  2. Opened a dedicated hotline in Japan and listed support contacts for the Americas, EMEA, and Asia and Oceania
  3. Filed a notice on the TSE: 11,774,247 CAPCOM ID records leaked worldwide
  4. Reported to the police
  5. Reported to the Personal Information Protection Commission
4 more
  1. Confirmed that customer data had leaked and that some account passwords had been changed
  2. Started blocking the access
  3. Found traces of suspected unauthorised access to CAPCOM ID and confirmed the access the same day
  4. Reset the passwords of the 196 accounts the attacker had changed
Company
Capcom
Company detected it
Made public
Notice
Leak confirmed
Affected
11,774,247 CAPCOM ID accounts worldwide · 43 with more profile data; 196 had their password changed by the attacker

Sources